Keynotes

Services

Diane A. Ross can provide the tools and skills to engage in challenging conversations and negotiations in a way that reduces defensiveness, resolves differences and gets results.

"Learning, laughter and application to real life" describe the workshops and keynote presentations Diane delivers to conferences, corporations, organizations and institutes. Diane draws on her extensive experience as a lawyer, entrepreneur, executive coach and an overcommitted mother to share what she has learned about managing challenging conversations and difficult people to achieve success.

Imagine a workplace and a home where:

  • People are comfortable having challenging conversations
  • Everyone takes responsibility
  • There is mutual trust and respect

Diane offers the following presentations which can be customized for the audience and the type of session:

  • Succeeding at Difficult Conversations
  • Tips & Tricks for Succeeding at Difficult Conversations
  • Dealing with Difficult People
  • "I'm Right, You're Wrong" or is there Another Perspective?
  • NEW! - "ConversationSports"

What participants say about Diane:

"Diane's keynote presentation I'm Right, You're Wrong, brought difficult communication issues to our attention in a way that was both clever and positive. Her presentation was non-confrontational, humorous, and fully human. We were able to implement some of what we learned immediately at work and we began to `playfully', call each other on our ineffective behaviours."
"I found Diane to be very enthusiastic, engaging and real."
"Diane has an energetic, upbeat manner which engages people in learning. Her use of personal examples to illustrate the theory connects well with the audience. She weaves knowledge about leadership, communication, and self-awareness into her talk, in a way that invites interest and discussion."

About Diane A. Ross

Diane is a professional speaker, author, facilitator and executive coach.  Diane is a graduate of Business (Honours) and Law (UBC) with 14 years’ experience in litigation; she is a Certified Executive Coach (Royal Roads) and has trained at Harvard Law School’s Program of Instruction for Lawyers in Advanced Negotiations: Managing Difficult Conversations and Mediation.  She is currently a non-practicing lawyer.

Professional Fees

We will work with you to tailor the length of the talk, the materials provided and the travel required.

To learn more about the fees for keynotes, please visit the service fees page.

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