CPD For Lawyers
Diane A. Ross is a pre-approved provider of CPD credits with the Law Society of BC. Through her CPD Credit courses you will be more accomplished at:
- Managing client expectations
- Expressing disagreement with difficult or intimidating people
- Dealing with difficult tactics and strong emotions during negotiations
- Delivering bad news
These professional development opportunities strengthen both communication and negotiation skills and will assist you in being more efficient and effective in your day to day practice.
Workshops
Succeeding at Challenging Conversations and Negotiations
(Full Day Workshop 6.5 CPD Credits)
You will learn new approaches, tools and skills and will be given a framework for preparing and navigating your most challenging conversations and negotiations to keep them in productive territory. You will learn to deal with strong emotions and difficult tactics in negotiations; and learn to disagree when the stakes are high. One hour includes aspects of professional responsibility and ethics, client care and relations and/or practice management.
Succeeding at Challenging Conversations and Negotiations – the Basics
(Half Day Workshop 3.5 CPD Credits)
You will learn new approaches, tools and skills, and will be given a framework for preparing and navigating your most challenging conversations and negotiations. One hour includes aspects of professional responsibility and ethics, client care and relations and/or practice management.
Tips and Tricks: Succeeding at challenging Conversations and Negotiations
(1.5 – 2 CPD Credits)
You will learn Tips and Tricks on how to prepare for and navigate challenging conversations and how to keep these conversations or negotiations on track. Thirty minutes includes aspects of professional responsibility and ethics, client care and relations and/or practice management.
Custom Workshops
Diane A. Ross also offers customized workshops and coaching in the areas of:
- Dealing with Difficult Clients
- I'm Right, You're Wrong or is There Another Perspective?
- How to Say No and Still Get What You Want and Need
What Do Others Say About Diane?
"Challenging Conversations is an excellent workshop. Diane Ross combines theory and practice to create a useful training session that will leave you with concrete skills. It is one of the best courses I have taken. Her legal background makes the course especially relevant to lawyers, but the skills you will learn can be used in any difficult situation – at the office or at home"
About Diane A. Ross
Diane is a graduate of Business (Honours) and Law (UBC) with 14 years’ experience in litigation; she is a Certified Executive Coach (Royal Roads) and has trained at Harvard Law School’s Program of Instruction for Lawyers in Advanced Negotiations: Managing Difficult Conversations and Mediation. She is currently a professional speaker and author and a non-practicing lawyer with the Law Society of BC.
Professional Fees
We will work with you to tailor the length of the session, the materials provided and the travel required for your firm. To learn more about the fees, please visit the Fees page.
For Lawyers