Is there a difficult conversation that you have been dreading? That you have lost sleep over, complained to anyone who will listen? You can be successful in your difficult conversation by keeping the following 7 Strategies for Success in Mind: Be Prepared; Be Aware; Be Straight; Be Neutral; Be Brief; Be Proud; Be Patient.
You Deserve to Know that these strategies don't make you a good communicator: being right; being tactful and nice; avoiding difficult conversations; being a bulldozer.
In the coming weeks we will provide more details on the strategies that can make you a good communicator so stay tuned...
Diane is a speaker and author who is on a quest to "Do Right, Not Be Right" this year. She is also writing her first book: You Deserve To Know... You Have BO. Read Diane's Story